#Best monitor for mac pro 2013 pro#
Unlike Apple's voluntary recall of some international AC wall adapters last week, Apple is unlikely to publicly announce this repair program on its support website, but it may contact some customers directly.Ī lengthy Apple Support Communities topic was posted about Mac Pro video issues in February 2015, and it has since amassed nearly 3,500 views and 50 replies from affected users.
AMD's FirePro D300 GPU on the base Mac Pro is not listed.Ĭustomers can book an appointment with the Genius Bar at an Apple Store or visit an Apple Authorized Service Provider to determine if their Mac Pro is eligible for coverage. AMD's FirePro D500 (high-end model) and D700 (built-to-order) GPUs are affected. Apple lists a turnaround time of about 3-5 days.Īpple says both graphics cards must be replaced on Mac Pros exhibiting any of the problems listed above.
Apple today launched a new Repair Extension Program that addresses video issues on some late 2013 Mac Pro models, according to an internal notice obtained by MacRumors.Īpple has determined that graphics cards in some late 2013 Mac Pros, manufactured between Februand April 11, 2015, may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.Īpple or an Apple Authorized Service Provider will repair eligible Mac Pro models affected by the video issues free of charge until May 30, 2018.
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